Candidate Responsibilities will include:
- Answer, Screen and Forward Incoming Phone Calls
- Take Messages when needed and relay to appropriate Person
- Provide basic and accurate Information in Person, or via Phone / E-mail
- Handling of Customer Care Queries
- Ensure the Reception Area is Tidy and Presentable at all times
- Greet and Welcome Guests, as soon as they arrive
- Offer Guests Refreshments
- Inform appropriate Person that Guest has arrived
- Manage Boardroom Bookings
- Maintain Office Security by following Safety Procedures
- Changing of Front Door Security Code (as and when needed)
- Binding of Books (Personnel Time Sheet Book, Vehicle Log Books and Stationary Stock Book)
- Ordering, Allocation, as well as Stock Take of Stationary
- Ordering of Water (when needed)
- Ad-hoc Admin Duties
- Scanning of Documents, E-mailing and Typing of Documents
Candidate Requirements
Candidate Minimum Requirements:
- A Grade 12 (Matric) or equivalent Qualification
- Proficiency in MS Office (Word, Excel and Outlook)
- Proven work experience as a Receptionist / Office Administrator or similar Role
- Excellent Telephone Etiquette
- Excellent Customer Service Skills
- Excellent Written and Verbal Communication Skills
- Ability to be Resourceful and Proactive when Issues arise
- Excellent Organizational Skills
- Multi-tasking and Time Management Skills
- Professional Attitude and Dress Code
Tags
Cashier Jobs