Tracing Officer



**Location:** Limpopo  

**Salary:** Market Related  

**Job Type:** Permanent  

**Sectors:** Medical, NGO & Non-profit  

**Reference:** 99488  

#### Vacancy Details


**Employer:** Anova Health Institute NPC


Anova Health Institute, an NGO dedicated to improving health and quality of life, seeks a Tracing Officer to enhance TB/HIV patient care by tracking missed appointments and improving adherence through telephonic and physical tracing.


**Key Duties and Responsibilities:**


- **Tracing Processes:**

  - Facilitate telephonic and physical tracing of missed appointments for priority facilities.

  - Liaise with facility staff and WBPHCOT team leaders to update Tier.Net and patient files.


- **Adherence Support:**

  - Assist PHC facilities with telephonic tracing and adherence counseling.

  - Support WBPHCOT teams in tracing defaulters within the community.


- **Reporting and Coordination:**

  - Compile and submit reports on clients not reached telephonically to the WBPHCOT register for physical tracing.

  - Complete the WBPHCOT register at facilities and provide feedback on outcomes to facility staff.


**Qualifications, Experience, and Skills Required:**


- **Education:**

  - Grade 12 (Matric) certificate.


- **Experience:**

  - Minimum of 3 years working with People Living With HIV/AIDS (PLWHA), particularly within the community.


- **Training:**

  - Basic HIV counseling and testing.

  - Adherence counseling.


- **Skills:**

  - Strong interpersonal, written, and oral communication skills.

  - Ability to speak Northern Sotho (Sepedi).


- **Additional Attributes:**

  - Passion for community-based activities.

  - Preference for candidates with disabilities and those from designated groups as per the Employment Equity Act.


**Additional Information:**


- **Mandatory Vaccination Policy:**

  - Proof of vaccination required before starting employment.


- **Application Process:**

  - If you do not hear from Anova within 4 weeks of applying, consider your application unsuccessful.

  - Unsolicited CVs from agencies will not be paid agency fees if the candidate is placed.


For more information on Anova Health Institute or to apply, visit [Anova Health Institute's website](https://www.anovahealth.co.za).

Interested in this job?  Apply Here

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