**Position Details:**
- **Location:** Cape Town
- **Salary:** Market Related
- **Job Type:** Permanent
- **Sectors:** Real Estate Management
- **Reference:** 99231
**Position Purpose:**
A self-motivated, customer service-oriented cleaning supervisor required to manage a team of commercial cleaners and general workers.
**Essential Functions and Basic Duties:**
**Supervisory / Leadership / Managerial Complexity:**
- Direct, guide, motivate, and influence all cleaners and general workers to enable effective service delivery.
- Advise managers responsible for day-to-day management of cleaning and hygiene at respective sites.
- Handle employee relations and foster collaborative teamwork.
- Contribute as part of the BSS Team.
**Role Complexity:**
- Maintain high standards of service delivery at all levels.
- Investigate, propose, and implement innovative and quality cleaning and hygiene solutions.
- Ensure the implementation of policies and procedures.
**Responsibility Towards:**
- Direct reports, Cleaning and Hygiene Manager
- Matrix reports, Executives, and Managers
- Key customers, All
- Key suppliers, Outsource Soft Services Vendors
- Relations with all suppliers, contracted consulting companies, and internal clients
**Independent Thought and Judgement:**
- Independent thinker
**Authorities:**
- As per delegation of authority
**Qualifications:**
- Matric
**Experience:**
- 3-5 years of experience in a major corporate environment in the cleaning and hygiene field
**Knowledge:**
- Risk Management
- ISO 9001
- SHE Management
- Computer literacy
**Skills / Physical Competencies:**
- Problem-solving and feedback skills
- Communication
- People management
- Conflict resolution
- Time management, specifically the ability to prioritize
- Proactive planning
If you need assistance with your application, such as crafting a cover letter or preparing for the interview, feel free to ask!